What they had
Estate Management London have been letting and managing property across London since 2008, out of an office on Maida Vale. Their old site was made in Wix years ago by someone who had long since moved on, and nobody left in the office could change a word of it.
Two things followed from that. Anything the practice wanted to say publicly went into an email instead, because the website was not an option. And the site said nothing about how the practice charges, which is the first question a portfolio owner asks.
What we did
Thirty-two page layouts, twenty-seven of them designed for this practice alone. Nothing off-the-shelf underneath it. The wordmark and the London skyline that runs across the site were drawn for them and appear nowhere else.
The management fee has its own page. It is 5%, the figure is written into the page so Google can read it, and the setup costs are listed underneath it.
Five guides for landlords and tenants: what counts as an emergency, how to report maintenance, the out-of-hours procedure, who is responsible for what during a tenancy, and the condensation one that every managing agent has to explain forty times a winter. Each of those is a page that can answer the phone before the phone rings.
Six service pages, one for each thing the practice does, so someone searching for commercial property management in London lands on a page about commercial property management instead of a homepage.
A journal the office posts to itself. Nobody to call, and no invoice for a paragraph of text.
Everyone can use it
The site meets WCAG 2.2 AA, the accessibility standard used across UK government and large companies. Every colour pair was measured: body text sits at 17:1 where the standard asks for 4.5:1. The whole site works with a keyboard alone, it reads correctly to a screen reader, and it drops the animation for anyone whose device asks for that.
Large corporate landlords increasingly ask for an accessibility position before they will contract with an agent. The practice can now answer that question with a number.
Where it stands
The site was finished on 7 August 2026 and is ready to go live. The web address still points at the old Wix site until the practice moves it across, so there is no link on this page yet.